Privacy policy
This Privacy Policy document contains types of information that is collected and recorded by berryscape and how we use it. This applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in berryscape. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information collected
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
The personal information we collect include your name, address, email address, phone number if you opt into the newsletter option or register on our site. Other information relevant to customer surveys and/or offers also included.
If you log in with social media we collect your public profile data only from your consent that you grant before initiating Facebook Login, from the social network used to login at our website. This data includes your first name, last name, email address, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time.
Your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
Information used for
We use the order information that we collect generally to fulfil any orders placed through the site. Additionally, we use these to
communicate with you;
screen our orders for potential risk or fraud;
(when in line with the preferences you have shared with us,) provide you with information or advertising relating to our products or services;
more generally to improve and optimise our site.
Who has access to this information?
We will not sell or lease your information to third parties, or share your information with third parties for marketing purposes. But we share some of the collected information with third parties to help us use them as described above.
For example: When you are using our secure online payment pages, your transaction is processed by a third party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions. Our company is hosted by Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your Data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We may also use Google Analytics to help us understand how our customers use the site.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Use of ‘cookies’
Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used. We use the following cookies on our website:
A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website
A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website
A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies. These cookies in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Your choice on sharing information
You have a choice about whether you wish to receive information from us or not. If you do not want to receive direct marketing communications from us about our products and services, or be part of our loyalty programmes: You do not have to sign up and can opt out of our mailing list at any time. You can choose to disable cookies through your individual browser options. To know more detailed information, it can be found at the browsers' respective websites.
We keep this Policy under regular review. This Policy was last updated on 02. February 2023.